| title,url,source_type,conversation_ids | |
| "Choi et al., How Good is AI at Twisting Arms? Experiments in Debt Collection",https://spinup-000d1a-wp-offload-media.s3.amazonaws.com/faculty/wp-content/uploads/sites/27/2024/04/AI-debt-collection-20240407.pdf,research-call transcript,"[""choi-call-071-642"",""choi-call-071-1286"",""choi-call-071-765"",""choi-call-071-25759"",""choi-call-072-538"",""choi-call-072-3063"",""choi-call-073-2129"",""choi-call-074-2194"",""choi-call-075-704"",""choi-call-075-1294"",""choi-call-076-1116"",""choi-call-076-phone-assistant"",""choi-call-077-wrong-first"",""choi-call-077-wrong-second"",""choi-call-078-relative"",""choi-call-078-mother"",""choi-call-081-1987"",""choi-call-082-1504"",""choi-call-082-2928"",""choi-call-086-277"",""choi-call-086-699"",""choi-call-074-604"",""choi-call-078-number-correction"",""choi-call-078-wrong-third-party"",""choi-call-078-detained"",""choi-call-079-1969"",""choi-call-080-1216"",""choi-call-080-payday"",""choi-call-081-1048"",""choi-call-081-1620"",""choi-call-082-599"",""choi-call-082-1392"",""choi-call-083-466"",""choi-call-084-1046"",""choi-call-085-2473"",""choi-call-086-hospital"",""choi-call-071-silent"",""choi-call-072-silent"",""choi-call-073-2565"",""choi-call-074-1262"",""choi-call-079-3312"",""choi-call-079-953"",""choi-call-080-3564"",""choi-call-083-2375"",""choi-call-084-7655"",""choi-call-085-610-questions"",""choi-call-085-610-busy""]" | |
| "Battiste v. IC System, Inc., 1:25-cv-00071, order of May 13, 2026",https://infobytes.orrick.com/wp-content/uploads/US_DIS_FLND_1_25cv71_d54834354e1705_ORDER_GRANTING_42_SUMMARY_JUDGMENT_Signed_by_JUDGE.pdf,court summary of recorded call,"[""COURT-BATTISTE-2024-09-13""]" | |
| "Douglas v. NCC Business Services, Inc., 5:18-cv-00005, order of November 7, 2018",https://www.consumerfinancialserviceslawmonitor.com/wp-content/uploads/sites/501/2018/11/Douglas-v.-NCC.pdf,court summary of recorded call,"[""COURT-DOUGLAS-2017-12-08""]" | |
| "Rosen v. L J Ross Associates, Inc., 1:19-cv-05516, opinion of July 22, 2021",https://www.consumerfinancialserviceslawmonitor.com/wp-content/uploads/sites/501/2021/08/Rosen-MSJ-Opinion.pdf,court summary of recorded call,"[""COURT-ROSEN-2018-11-20""]" | |
| "Miller v. Prompt Recovery Services, Inc., 5:11-cv-02292, memorandum opinion",https://law.justia.com/cases/federal/district-courts/ohio/ohndce/5%3A2011cv02292/181665/34/,court summary of recorded call,"[""COURT-MILLER-2011-05-06"",""COURT-MILLER-2011-06-02""]" | |
| "Galligan v. FMS, Inc., 11-2004-JAR-JPO, memorandum and order",https://ecf.ksd.uscourts.gov/cgi-bin/show_public_doc?2011cv2004-41=,court summary of recorded call,"[""COURT-GALLIGAN-2010-10-08""]" | |
| "Conover v. BYL Collections Services, LLC, 6:11-cv-06244, decision and order",https://law.justia.com/cases/federal/district-courts/new-york/nywdce/6%3A2011cv06244/84126/33/,court summary of recorded call,"[""COURT-CONOVER-2011-04-28""]" | |
| "Leigh Harrington (2022), Narrative practices in debt collection encounters (CC BY 4.0)",https://publications.aston.ac.uk/id/eprint/41933/6/ni.20042.har.pdf,"published research call excerpt, CC BY 4.0","[""harrington-extract-01"",""harrington-extract-02"",""harrington-extract-03"",""harrington-extract-04"",""harrington-extract-05""]" | |
| "Muratlar, Yıldız and Ustaoglu (2026), Turkish Telephone Conversations in Credit Risk Management: Natural Language Processing and LSTM Approach (CC BY 4.0)",https://www.mdpi.com/2076-3417/16/1/108,"published research call excerpt, CC BY 4.0","[""muratlar-table1-tr"",""muratlar-table1-en""]" | |