Daily Papers

We investigate the impact of politeness levels in prompts on the performance of large language models (LLMs). Polite language in human communications often garners more compliance and effectiveness, while rudeness can cause aversion, impacting response quality. We consider that LLMs mirror human communication traits, suggesting they align with human cultural norms. We assess the impact of politeness in prompts on LLMs across English, Chinese, and Japanese tasks. We observed that impolite prompts often result in poor performance, but overly polite language does not guarantee better outcomes. The best politeness level is different according to the language. This phenomenon suggests that LLMs not only reflect human behavior but are also influenced by language, particularly in different cultural contexts. Our findings highlight the need to factor in politeness for cross-cultural natural language processing and LLM usage.

The wording of natural language prompts has been shown to influence the performance of large language models (LLMs), yet the role of politeness and tone remains underexplored. In this study, we investigate how varying levels of prompt politeness affect model accuracy on multiple-choice questions. We created a dataset of 50 base questions spanning mathematics, science, and history, each rewritten into five tone variants: Very Polite, Polite, Neutral, Rude, and Very Rude, yielding 250 unique prompts. Using ChatGPT 4o, we evaluated responses across these conditions and applied paired sample t-tests to assess statistical significance. Contrary to expectations, impolite prompts consistently outperformed polite ones, with accuracy ranging from 80.8% for Very Polite prompts to 84.8% for Very Rude prompts. These findings differ from earlier studies that associated rudeness with poorer outcomes, suggesting that newer LLMs may respond differently to tonal variation. Our results highlight the importance of studying pragmatic aspects of prompting and raise broader questions about the social dimensions of human-AI interaction.

Large language models (LLMs) incorporated with Retrieval-Augmented Generation (RAG) have demonstrated powerful capabilities in generating counterspeech against misinformation. However, current studies rely on limited evidence and offer less control over final outputs. To address these challenges, we propose a Multi-agent Retrieval-Augmented Framework to generate counterspeech against health misinformation, incorporating multiple LLMs to optimize knowledge retrieval, evidence enhancement, and response refinement. Our approach integrates both static and dynamic evidence, ensuring that the generated counterspeech is relevant, well-grounded, and up-to-date. Our method outperforms baseline approaches in politeness, relevance, informativeness, and factual accuracy, demonstrating its effectiveness in generating high-quality counterspeech. To further validate our approach, we conduct ablation studies to verify the necessity of each component in our framework. Furthermore, cross evaluations show that our system generalizes well across diverse health misinformation topics and datasets. And human evaluations reveal that refinement significantly enhances counterspeech quality and obtains human preference.

Many socio-linguistic cues are used in conversational analysis, such as emotion, sentiment, and dialogue acts. One of the fundamental cues is politeness, which linguistically possesses properties such as social manners useful in conversational analysis. This article presents findings of polite emotional dialogue act associations, where we can correlate the relationships between the socio-linguistic cues. We confirm our hypothesis that the utterances with the emotion classes Anger and Disgust are more likely to be impolite. At the same time, Happiness and Sadness are more likely to be polite. A less expectable phenomenon occurs with dialogue acts Inform and Commissive which contain more polite utterances than Question and Directive. Finally, we conclude on the future work of these findings to extend the learning of social behaviours using politeness.

The spread of online misinformation threatens public health, democracy, and the broader society. While professional fact-checkers form the first line of defense by fact-checking popular false claims, they do not engage directly in conversations with misinformation spreaders. On the other hand, non-expert ordinary users act as eyes-on-the-ground who proactively counter misinformation -- recent research has shown that 96% counter-misinformation responses are made by ordinary users. However, research also found that 2/3 times, these responses are rude and lack evidence. This work seeks to create a counter-misinformation response generation model to empower users to effectively correct misinformation. This objective is challenging due to the absence of datasets containing ground-truth of ideal counter-misinformation responses, and the lack of models that can generate responses backed by communication theories. In this work, we create two novel datasets of misinformation and counter-misinformation response pairs from in-the-wild social media and crowdsourcing from college-educated students. We annotate the collected data to distinguish poor from ideal responses that are factual, polite, and refute misinformation. We propose MisinfoCorrect, a reinforcement learning-based framework that learns to generate counter-misinformation responses for an input misinformation post. The model rewards the generator to increase the politeness, factuality, and refutation attitude while retaining text fluency and relevancy. Quantitative and qualitative evaluation shows that our model outperforms several baselines by generating high-quality counter-responses. This work illustrates the promise of generative text models for social good -- here, to help create a safe and reliable information ecosystem. The code and data is accessible on https://github.com/claws-lab/MisinfoCorrect.

Recent research has demonstrated that the multi-task fine-tuning of multi-modal Large Language Models (LLMs) using an assortment of annotated downstream vision-language datasets significantly enhances their performance. Yet, during this process, a side effect, which we termed as the "multi-modal alignment tax", surfaces. This side effect negatively impacts the model's ability to format responses appropriately -- for instance, its "politeness" -- due to the overly succinct and unformatted nature of raw annotations, resulting in reduced human preference. In this paper, we introduce Polite Flamingo, a multi-modal response rewriter that transforms raw annotations into a more appealing, "polite" format. Polite Flamingo is trained to reconstruct high-quality responses from their automatically distorted counterparts and is subsequently applied to a vast array of vision-language datasets for response rewriting. After rigorous filtering, we generate the PF-1M dataset and further validate its value by fine-tuning a multi-modal LLM with it. Combined with novel methodologies including U-shaped multi-stage tuning and multi-turn augmentation, the resulting model, Clever Flamingo, demonstrates its advantages in both multi-modal understanding and response politeness according to automated and human evaluations.

Counterspeech is a targeted response to counteract and challenge abusive or hateful content. It can effectively curb the spread of hatred and foster constructive online communication. Previous studies have proposed different strategies for automatically generated counterspeech. Evaluations, however, focus on the relevance, surface form, and other shallow linguistic characteristics. In this paper, we investigate the human likeness of AI-generated counterspeech, a critical factor influencing effectiveness. We implement and evaluate several LLM-based generation strategies, and discover that AI-generated and human-written counterspeech can be easily distinguished by both simple classifiers and humans. Further, we reveal differences in linguistic characteristics, politeness, and specificity.

Large language models (LLMs) have shown high agreement with human raters across a variety of tasks, demonstrating potential to ease the challenges of human data collection. In computational social science (CSS), researchers are increasingly leveraging LLM annotations to complement slow and expensive human annotations. Still, guidelines for collecting and using LLM annotations, without compromising the validity of downstream conclusions, remain limited. We introduce Confidence-Driven Inference: a method that combines LLM annotations and LLM confidence indicators to strategically select which human annotations should be collected, with the goal of producing accurate statistical estimates and provably valid confidence intervals while reducing the number of human annotations needed. Our approach comes with safeguards against LLM annotations of poor quality, guaranteeing that the conclusions will be both valid and no less accurate than if we only relied on human annotations. We demonstrate the effectiveness of Confidence-Driven Inference over baselines in statistical estimation tasks across three CSS settings--text politeness, stance, and bias--reducing the needed number of human annotations by over 25% in each. Although we use CSS settings for demonstration, Confidence-Driven Inference can be used to estimate most standard quantities across a broad range of NLP problems.

Human activity is moderated by norms. When performing actions in the real world, humans not only follow norms, but also consider the trade-off between different norms However, machines are often trained without explicit supervision on norm understanding and reasoning, especially when the norms are grounded in a physical and social context. To improve and evaluate the normative reasoning capability of vision-language models (VLMs), we present EgoNormia |epsilon|, consisting of 1,853 ego-centric videos of human interactions, each of which has two related questions evaluating both the prediction and justification of normative actions. The normative actions encompass seven categories: safety, privacy, proxemics, politeness, cooperation, coordination/proactivity, and communication/legibility. To compile this dataset at scale, we propose a novel pipeline leveraging video sampling, automatic answer generation, filtering, and human validation. Our work demonstrates that current state-of-the-art vision-language models lack robust norm understanding, scoring a maximum of 45% on EgoNormia (versus a human bench of 92%). Our analysis of performance in each dimension highlights the significant risks of safety, privacy, and the lack of collaboration and communication capability when applied to real-world agents. We additionally show that through a retrieval-based generation method, it is possible to use EgoNomia to enhance normative reasoning in VLMs.

We introduce JP-TL-Bench, a lightweight, open benchmark designed to guide the iterative development of Japanese-English translation systems. In this context, the challenge is often "which of these two good translations is better?" rather than "is this translation acceptable?" This distinction matters for Japanese-English, where subtle choices in politeness, implicature, ellipsis, and register strongly affect perceived naturalness. JP-TL-Bench uses a protocol built to make LLM judging both reliable and affordable: it evaluates a candidate model via reference-free, pairwise LLM comparisons against a fixed, versioned anchor set. Pairwise results are aggregated with a Bradley-Terry model and reported as win rates plus a normalized 0-10 "LT" score derived from a logistic transform of fitted log-strengths. Because each candidate is scored against the same frozen anchor set, scores are structurally stable given the same base set, judge, and aggregation code.

Semantic control entails steering LM generations towards satisfying subtle non-lexical constraints, e.g., toxicity, sentiment, or politeness, attributes that can be captured by a sequence-level verifier. It can thus be viewed as sampling from the LM distribution conditioned on the target attribute, a computationally intractable problem due to the non-decomposable nature of the verifier. Existing approaches to LM control either only deal with syntactic constraints which cannot capture the aforementioned attributes, or rely on sampling to explore the conditional LM distribution, an ineffective estimator for low-probability events. In this work, we leverage a verifier's gradient information to efficiently reason over all generations that satisfy the target attribute, enabling precise steering of LM generations by reweighing the next-token distribution. Starting from an initial sample, we create a local LM distribution favoring semantically similar sentences. This approximation enables the tractable computation of an expected sentence embedding. We use this expected embedding, informed by the verifier's evaluation at the initial sample, to estimate the probability of satisfying the constraint, which directly informs the update to the next-token distribution. We evaluated the effectiveness of our approach in controlling the toxicity, sentiment, and topic-adherence of LMs yielding generations satisfying the constraint with high probability (>95%) without degrading their quality.

The proliferation of online misinformation has posed significant threats to public interest. While numerous online users actively participate in the combat against misinformation, many of such responses can be characterized by the lack of politeness and supporting facts. As a solution, text generation approaches are proposed to automatically produce counter-misinformation responses. Nevertheless, existing methods are often trained end-to-end without leveraging external knowledge, resulting in subpar text quality and excessively repetitive responses. In this paper, we propose retrieval augmented response generation for online misinformation (RARG), which collects supporting evidence from scientific sources and generates counter-misinformation responses based on the evidences. In particular, our RARG consists of two stages: (1) evidence collection, where we design a retrieval pipeline to retrieve and rerank evidence documents using a database comprising over 1M academic articles; (2) response generation, in which we align large language models (LLMs) to generate evidence-based responses via reinforcement learning from human feedback (RLHF). We propose a reward function to maximize the utilization of the retrieved evidence while maintaining the quality of the generated text, which yields polite and factual responses that clearly refutes misinformation. To demonstrate the effectiveness of our method, we study the case of COVID-19 and perform extensive experiments with both in- and cross-domain datasets, where RARG consistently outperforms baselines by generating high-quality counter-misinformation responses.

We present a novel approach to the problem of text style transfer. Unlike previous approaches requiring style-labeled training data, our method makes use of readily-available unlabeled text by relying on the implicit connection in style between adjacent sentences, and uses labeled data only at inference time. We adapt T5 (Raffel et al., 2020), a strong pretrained text-to-text model, to extract a style vector from text and use it to condition the decoder to perform style transfer. As our label-free training results in a style vector space encoding many facets of style, we recast transfers as "targeted restyling" vector operations that adjust specific attributes of the input while preserving others. We demonstrate that training on unlabeled Amazon reviews data results in a model that is competitive on sentiment transfer, even compared to models trained fully on labeled data. Furthermore, applying our novel method to a diverse corpus of unlabeled web text results in a single model capable of transferring along multiple dimensions of style (dialect, emotiveness, formality, politeness, sentiment) despite no additional training and using only a handful of exemplars at inference time.